WELCOME TO THE PAWS UP! TEAM!!
Congratulations! You’re officially part of the pack, and we couldn’t be more excited! Whether you're walking dogs, caring for cats and other critters, or helping behind the scenes, you're now part of a trusted, professional team that delivers dependable, enrichment-based care to Charleston's pets.
This page has everything you need to get started, from your new hire forms to important policies, FAQs, and the tools we use every day.
Take your time, work through each step, and reach out to your direct supervisor if you have questions along the way. We’re here to support you.
Let’s get you settled in!
Step 1: Complete Your New Hire Forms
All new hire forms are embedded below and should be submitted within 48 hours of receiving your welcome email.
Forms include:
Once you've submitted all forms, check off your progress using the onboarding checklist below.
👉 Click here to open the Onboarding Checklist (Google Form link)
Step 2: Payroll Setup
You’ll receive an email from QuickBooks inviting you to set up:
-
Your W-4 Form
-
Direct Deposit Information
Make sure to complete both as soon as possible so we can get you on the payroll.
Payday is every Friday. Payments are sent via direct deposit through QuickBooks.
Step 3: Review the Essentials
Before your first shadow shift, make sure you review the following documents:
After reviewing, you'll complete a quick acknowledgment form confirming you're good to go.
Employee Resource Library
All of the above documents, and more, are available anytime in our shared Google Drive:
👉 Access the Paws Up! Employee Resource Library
Inside, you’ll find:
-
Reference materials
-
Training resources
-
Standard Operating Procedures
-
General employee updates and forms
*Be sure to BOOKMARK it! This is your go-to hub throughout your time with us.
Tools & Tech Access
You'll receive invites or login instructions via email. Here’s what we use:
-
Time To Pet
Manage your schedule, message clients, request time off, review pet profiles, and complete visit logs.
👉 Download Time To Pet on Apple 👉 Download Time To Pet on Google Play -
Slack
Our internal chat system for team messages, daily updates, and direct communication with your supervisor.
👉 Download Slack on Apple 👉 Download Slack on Google Play -
ChatGPT App
Used to write visit reports and ask job-related questions from our standard operating procedures (SOPs).
👉 Download ChatGPT on Apple 👉 Download ChatGPT on Google Play
Frequently Asked Questions
What should I wear for orientation and training?
Wear clean, comfortable clothes with closed-toe shoes. T-shirts, shorts, yoga pants, and jeans are all fine. You will be walking, bending, kneeling, etc. so be sure your clothes are comfortable and weather-appropriate.
Once your training is complete, you’ll receive a Paws Up! logo t-shirt, which you'll be expected to wear when completing visits.
What should I wear for dog walks and pet care visits?
Paws Up! logo t-shirt, weather-appropriate gear, and closed-toe shoes.
How do I get paid?
You’ll be paid weekly via QuickBooks direct deposit, every Friday.
Who do I contact with questions?
Your direct supervisor is your go-to for support, scheduling, and next steps.
We’re Glad You’re Here
Joining Paws Up! means joining a supportive, professional, and pet-loving team. We take pride in the care we give and the community we’re building.
We’re here to support your success, answer your questions, and help you grow. So take a breath, dig in, and know that you’ve got a team behind you.